In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain the name Netflix. Customer response was almost immediate and extremely negative. Netflix estimates it lost […]
Read moreTHE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreARE YOU THE RIGHT PERSON FOR YOUR JOB?
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however, perhaps less self-confident and self-assured, have let the “right person” thought enter their consciousness and […]
Read moreASKING QUESTIONS: PERHAPS YOUR MOST POWERFUL MANAGEMENT TOOL
“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”, I described such assumptions as one of a manager’s worst enemies. Acting on untested assumptions […]
Read moreTHE BOSS WHO PLAYS FAVORITES: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreTHE VALUE OF THE LONG VIEW
In a recent article, I encouraged managers to define a few, long-term “big ideas” or goals they intend to pursue over time. I did so, because I believe that is the best way for a manager to achieve a real sense of ultimate accomplishment that serves the long-term interest of the organization for which she […]
Read moreTHE INSECURE BOSS: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreNOT RESPECTING OTHERS’ TIME: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read morePROTECTING YOUR AUTHORITY: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreKNOWING THE LIMITS OF YOUR POWER
The job of a manager often strikes those of us who have done it as quite a conundrum: apparently straight forward, yet frequently complex; occasionally clear but often maddeningly ambiguous; and especially about having been granted power, yet often leaving one feeling rather powerless. Management is a constant balancing act. Managing successfully requires knowing what […]
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May 19, 2013 
