Tag Archives: motivational management

A “STOP IT” PHRASE: YOU ARE COSTING US/ME MONEY!

I was recently talking with an employee who told me that their boss was fond of reminding them that their work efforts were costing the boss money.  This phrase was really irritating them.  Was their irritation appropriate?  Absolutely in my view. While on the surface this phrase may seem rather innocuous and in the abstract […]

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PERFORMANCE FEEDBACK: DO NOT BURY THE LEAD

In an interview conducted by the “Academy of Achievement” (p.4) the late author Nora Ephron recounted her oft told story of her first day in Mr. Charles Simms’ Journalism class at Beverly Hills High School.  Mr. Simms, she says,  began the class at the blackboard writing “who, what, where, why, when and how”, the classic six things […]

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RIGHT PEOPLE, ATTITUDE AND FOCUS = POSITIVE RESULTS

In 1995, Hollywood released its movie homage — “Apollo 13″ — to the US Space Program’s most daring space rescue.  One scene in particular has remained with me ever since I first experienced it in the theater. As the crippled spacecraft’s crew battled long survival odds 205,000 miles above the earth, it suddenly became apparent […]

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WANT A SENSE OF REAL ACCOMPLISHMENT? CHAMPION A FEW BIG GOALS

So many managers I talk with tell me that one great source of their frustration with the job, is obtaining a sense of accomplishment day-to-day. This is an experience I well remember and it never ceased being a challenge. The management job itself — with its never-ending onslaught of little, often unrelated matters confronting you – easily […]

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POSSIBILITIES TO LIVE INTO

Benjamin Zander’s web site describes him as a conductor, teacher, and dynamic world-traveling speaker on management and leadership issues.  While I have never had the pleasure of attending in person one of Mr. Zander’s leadership talks, I have had the opportunity of hearing his often unique and provocative views on film and on-line; most recently a […]

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A SIMPLE ASSESSMENT OF YOUR ORGANIZATION’S HEALTH: THE HUMAN DIMENSION

Anything quantifiable – that is, reducible to numbers — is obviously a potential measure of how well an organization is doing.  So profits and/or productive output, for example, are  usually one valid measure of organizational performance.  But numbers do not give one an accurate picture of the underlying human dimensions that drive those numbers and can […]

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SURROUND YOURSELF WITH DIVERSITY

I feel obliged to begin this article with a disclaimer.  I am certainly not an expert on the behavioral differences between the genders, nor am I a leading authority on the many topics that comprise “diversity” issues. What I do have is almost three decades of practical experience working as a manager, consultant, and workshop […]

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THE “TOUCHY FEELY” THING

For many years, I have heard the phrase “TOUCHY FEELY” used by managers of both genders, to describe a variety of things and behaviors in the workplace.  “Oh, you mean that touchy feely stuff’” or “I don’t do that touchy feely thing”, or “this isn’t going to involve that touchy feely business is it?” are […]

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WATCH THAT “FIX IT” MODE

We have all heard the axiom “if it ain’t broke, don’t fix it”.  By extension of that logic, I suppose that means if it is broke, then fix it.  Observing the behavior of many managers over the years, I believe many of them possess a powerful urge to do just that:  FIX THINGS.  In fact, many […]

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THE POWER OF PSYCHIC PAY

A colleague of mine — Jack O’Connor — frequently shares with his workshop participants the notion that there are many ways beyond money, to pay employees.  Jack’s is a powerful notion — I call it psychic pay — that opens up many possibilities for managers who are often constrained by tight pay budgets and restricted […]

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