In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain the name Netflix. Customer response was almost immediate and extremely negative. Netflix estimates it lost […]
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THE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT
May 7, 2013 
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Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreARE YOU THE RIGHT PERSON FOR YOUR JOB?
April 23, 2013 0 Comments
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however, perhaps less self-confident and self-assured, have let the “right person” thought enter their consciousness and […]
Read moreASKING QUESTIONS: PERHAPS YOUR MOST POWERFUL MANAGEMENT TOOL
March 8, 2013 3 Comments
“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”, I described such assumptions as one of a manager’s worst enemies. Acting on untested assumptions […]
Read moreTHE BOSS WHO PLAYS FAVORITES: MANAGING POOR MANAGEMENT
February 22, 2013 0 Comments
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreTHE VALUE OF THE LONG VIEW
February 14, 2013 0 Comments
In a recent article, I encouraged managers to define a few, long-term “big ideas” or goals they intend to pursue over time. I did so, because I believe that is the best way for a manager to achieve a real sense of ultimate accomplishment that serves the long-term interest of the organization for which she […]
Read moreWANT A SENSE OF REAL ACCOMPLISHMENT? CHAMPION A FEW BIG GOALS
February 6, 2013 2 Comments
So many managers I talk with tell me that one great source of their frustration with the job, is obtaining a sense of accomplishment day-to-day. This is an experience I well remember and it never ceased being a challenge. The management job itself — with its never-ending onslaught of little, often unrelated matters confronting you – easily […]
Read morePROTECTING YOUR AUTHORITY: MANAGING POOR MANAGEMENT
December 5, 2012 0 Comments
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has a skill set, style, and personality similar to […]
Read moreMANAGERS WHO COMPLAIN TOO MUCH
September 13, 2012 0 Comments
Life is complicated, things do not always go our way, we are sometimes asked to live with and implement decisions we personally would not have made, our best laid plans often go awry, and “you know what” just happens. Because we are human, there are times we just want to feel sorry for ourselves and […]
Read moreMESSAGE TO A NEW BOSS: PLEASE TAKE THE TIME TO LEARN
July 12, 2012 0 Comments
Family reunions are a great time to reconnect with loved ones, relive great memories, and in my case, spend a little time exploring the world of management through the eyes of a cross-generational collection of practitioners. This year’s gathering yielded one tale in particular which sounded all too familiar to me and which I have […]
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